Who’s thriving in the post-COVID world—and why?

In 2020, many businesses faced a make-or-break moment. While some companies found themselves in an unwinnable situation, others survived and even thrived in the new reality of social distancing and national lockdowns.

What made the difference?

Business agility was one of the strongest predictors of post-pandemic success. Companies that could rapidly spin up new business models were in a strong position to reach their customers—and digital channels played a vital role.

Engaging effectively on the digital channel often depends on multiple systems, ranging from on-premises ERP platforms to cutting-edge commerce platforms in the cloud.

An Integration Platform as a Service (iPaaS) is crucial to rapidly and efficiently orchestrate these systems, and bring new services to market fast.

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